Effective Date: May 26, 2026. This policy outlines how Rydex collects, guards, and orchestrates user data across our platform.
We gather data to secure ride pairings and process transactions. This includes personal profile details (Name, Email, Phone), precise real-time geolocation telemetry (necessary to project map positions), payment parameters (handled directly via Stripe and Razorpay), and KYC verification media.
Rydex logs active driver latitude and longitude data. This coordinate streaming allows passengers to see vehicles arriving, determines dynamic base fare multipliers, and maintains secure tracking metrics. Location coordinates are strictly encrypted in transit.
We connect with secured industry-leading partners: Stripe and Razorpay for payment checkouts, ImageKit for driver license file hosting, and ZegoCloud for encrypted live audio/video streams during partner onboarding validation procedures.
In accordance with modern data privacy frameworks (GDPR and CCPA), you reserve full autonomy to view, download, restrict processing, or request complete removal of your platform credentials at any time. Direct deletion requests can be coordinated through support.